Game crashes while loading main menu

  • Thread starter Thread starter Lenny
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Lenny

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I thought I followed the instructions pretty closely but I just can't seem to get the game to launch.

Initially I got the code 5 error but I followed the fix suggested on this forum.  Now the game will launch, but it plays the opening FMV at a HUGE resolution and then crashes when attempting to load the main menu.

I launched the vanilla game and created a save in every single save slot available so that shouldn't be the problem.

I have included an imgur gallery with all of the relevant screenshots if it is helpful for you.

https://imgur.com/gallery/8Seq6Kw

Some technical specs:

Windows 10 Professional-64 Version   10.0.17763 Build 17763
Nvidia RTX 2080 Driver version 417.35

Heres the result of my crash log

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Code:
[00000000] INFO: FF7/FF8 OpenGL driver version 0.8.1b[00000000] INFO: Auto-detected version: FF7 1.02 US English[00000000] INFO: NVIDIA Corporation GeForce RTX 2080/PCIe/SSE2 4.6.0 NVIDIA 417.01[00000000] INFO: OpenGL 2.0 support detected[00000000] INFO: Using PBO[00000000] INFO: Found swap_control extension[00000000] INFO: Max texture size: 32768x32768[00000000] INFO: Original resolution 640x480, window size 2560x1440, output resolution 1920x1440, internal resolution 3840x2160[00000000] INFO: Shader limits: varying 124, vert uniform 4096, frag uniform 4096[00000000] INFO: postprocessing program link log:Fragment info-------------0(133) : warning C7050: "refractedColor.w" might be used before being initialized[00000000] INFO: FFMpeg movie player plugin loaded[00000000] INFO: FFMpeg version SVN-r25886, Copyright (c) 2000-2010 Fabrice Bellard, et al.[00000000] INFO: VGMStream music plugin loaded[00000000] INFO: Loading external library Multi.dll[00000000] LOCK UNLOCK TEST [00000001] MATRIX INITIALIZE [00000001] INITIALIZE DD/D3D END [00000001] initializing sound...[00000001] creating dsound primary buffer[00000001] reading audio file[00000001] loading static sounds[00000001] sound initialized[00000001] set music volume: 127[00000001] set music volume: 127[00000001] Entering MAIN[00000001] Exiting MAIN[00000001] START OF CREDITS!!![00000001] INFO: C:\Games\Final Fantasy VII\data\movies\eidoslogo.avi; h264/aac 1280x960, 15.000000 FPS, duration: 10.193000, frames: 153[00000088] set music volume trans: 127->0, step=60[00000150] INFO: C:\Games\Final Fantasy VII\data\movies\sqlogo.avi; h264/aac 1280x896, 15.000000 FPS, duration: 14.605000, frames: 219[00000153] END OF CREDITS!!![00000153] Entering MAIN[00000153] set music volume: 127[00000153] Exiting MAIN[00000153] START OF MENU SYSTEM!!![00000153] ERROR: unhandled exception

Here are my profile details

Code: [Select]
Code:
Miscellaneous - Dynamic Cloud Weapons ID: 5d6a46f7-b0b0-43b1-88cb-f54de763c5b1 Version: 2.33 CloudSword = 1 Sword = 1 Dynamic = 1Miscellaneous - Jessie Mod ID: 1e2e93b2-5e26-4364-9b00-d316c618813b Version: 2.3Miscellaneous - Team Avalanche Fields ID: 72152e09-7b5c-4942-8465-afa154e20b08 Version: 2.0 field_ta = 1Battle Models - Weapons ID: fe92e17c-f60d-4cf5-9c79-889f93d1edcb Version: 2.1 weapons_aerith = 3 weapons_caitsith = 1 weapons_cloud = 1 weapons_sephiroth = 1 weapons_yuffie = 1Field Models - Objects ID: 7f1274cf-3bf8-4ae6-a722-d2f374c902fc Version: 2.1 huge_materia = 1 materia = 2 potions = 1 save_point = 2Animations ID: 653bb2b6-3999-4bb0-bc21-2ae299bb7b87 Version: 2.1 f_animation = 1 w_animation = 1 60fps = 1 fba = 0 fbn = 1 fed = 1 fs = 0Battle Models - Characters ID: 1917178d-5ef1-42e2-9c5c-58045588b3f4 Version: 2.1 models_aerith = 1 models_barret = 4 models_caitsith = 1 models_cid = 1 models_cloud = 7 models_redxiii = 1 models_sephiroth = 1 models_tifa = 4 models_vincent = 3 models_yuffie = 1Battle Models - Enemies ID: 267ef1d2-599c-4f4d-860c-b838f402c587 Version: 2.1 models_diamond = 1 models_frogs = 2 models_scorpion = 1 models_jenova = 1 models_joker = 1 models_life_form = 1 models_motorball = 1 models_ruby = 1 models_soldiers = 1 models_sweeper = 1Battle Textures ID: ad83c8b5-249d-41f9-84a4-cd35200da6af Version: 2.0 battle_bg = 3Field Models - Main Characters ID: efe1b0ec-6ce3-43f7-9659-f1bc9d36f60c Version: 2.2 models_aerith = 3 models_barret = 10 models_caitsith = 2 models_cid = 4 models_cloud = 0 models_redxiii = 1 models_sephiroth = 4 models_tifa = 7 models_vincent = 4 models_yuffie = 3Field Models - Non-Player Characters ID: d329bc05-3dc0-4f35-94aa-632986f47194 Version: 2.34 models_base = 2 models_biggs = 1 models_jessie = 3 models_wedge = 1Field Textures - satsuki ID: 63c6df8c-971a-47f0-aac5-da4290f36058 Version: 2.3 field_bg = 1Gameplay - Difficulty and Story ID: af709876-588e-4865-84e3-0ac0bd662fb2 Version: 2.391 gameplay = 0Gameplay - Tweaks and Cheats ID: 3dbdfa3b-d97f-4cfc-9db8-223dbe0152bc Version: 2.2 ar = 0 cf = 0 dm = 0 isl = 0 i = 0 li = 0 lcs = 0 lt = 0 nrb = 0 spa = 0 sc = 0 sbo = 0Media - Movies ID: 4f61f4cf-6733-4503-93f4-ed7fdfee21a6 Version: 2.1 movie = 2Media - Music and Sound ID: 2bdd4a94-4b06-46ca-af0a-37b9dfef25aa Version: 2.1 music = 3 sound = 0Menu - Avatars and Backdrops ID: aec06415-0f12-410b-ac43-f4e89e363729 Version: 2.1 avatars_aerith = 2 avatars_barret = 2 avatars_cait_sith = 2 avatars_chocobo = 2 avatars_cid = 2 avatars_cloud = 2 avatars_cloud_young = 2 avatars_red_xiii = 2 avatars_sephiroth = 2 avatars_tifa = 2 avatars_vincent = 2 avatars_yuffie = 2 game_over = 1 prelude = 2 start_menu = 10Minigames Collection ID: ee718ab3-0aa5-43b2-b7bc-82c69fcd19d0 Version: 2.31 chocobo_models = 1 condor_models = 1 motorbike_models = 2 chocobo_textures = 1 coaster_textures = 1 condor_textures = 1 motorbike_textures = 1 snowboard_textures = 1 wonder_square = 1Spell Textures ID: b97373a2-aa9f-40e3-9a3d-aeaa846391d4 Version: 2.1 magic = 1 coin = 0 limit = 0The Reunion - Beacause and Menu Overhaul ID: 3ee8d570-ac8b-471e-ad3f-53de21248652 Version: 2.1 beacause = 1 menu = 1 break = 0 hand = 0 nbb = 0 ncb = 0World Models - Characters ID: a5b9a2f3-c9e3-4cbb-947a-1489ebeeb921 Version: 2.1 cid_world = 2 cloud_world = 5 tifa_world = 4World Models - Enemies ID: 0d0cc481-4cc3-4e7e-9529-fa7077b38615 Version: 2.0 diamond = 2 emerald = 1 ruby = 1 ultima = 1World Models - Vehicles ID: 0e056cf4-7b37-49e1-aa9e-c57bc73db954 Version: 2.0 buggy = 1 chocobo = 1 highwind = 1 submarine = 1 tiny_bronco = 1World Textures ID: 35e0906d-7da4-4da2-b10d-87149d291a38 Version: 2.0 world_bg = 3
[edit]

I was able to get the opening movies to display correctly by changing the High DPI scaling override to Override->Application in the FF7_bc.exe compatibility options, but the game still crashes while attempting to load the main menu.
 
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Post your Profile Details.

Edit: Nevermind, you did... what's it say in your APP.log?

Edit 2: Hmm, you did that too... not sure what's causing the issue.
 
Last edited:
Have you made sure you set your sound drivers settings right, that seems too be often the case for it crashing on start up.
 
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