odd game crash

[Raiena]

I am in the Shinra Building on Disc 1. When I exit the elevator on the 60th floor my game always crashes, I am running WinXP nad have done all the patches required to make it compatible with my OS, any insight for me? :?

 

[nfitc1]

Do you get the cutscene with the guard? If not then your disc is scratched and that file can't be read. If you do then you have a bad flevel file...maybe